If a loved one has passed away, contacting a funeral home is the next logical step. Funeral Homes, also known as mortuaries, typically have all of the necessary facilities, staff and staff available to assist the family with the funeral process. Most funeral homes are officially licensed by their state and are usually regulated by some sort of board or State regulatory agency. Here are several tips to seek out funeral home providers in your area.
The Internet: The Internet has opened up a wealth of informational resources for consumers such as funeral home directories and other related sites. This allows the public to quickly and easily locate local funeral homes and obtain general information regarding the types of services offered as well as the most affordable prices. It can be overwhelming with the volume of information available, but enlist the help of a search engine like Google by typing in ‘funeral home’ along with the area code in order to narrow down your results. You may also want to visit forums or discussion boards dedicated to those going through the process of selecting a funeral home, which is a great place to get first-hand information from others who have already gone through the process.
Administrative Matters: The funeral home should be able to provide assistance with the administrative matters involved in the planning of the memorial service. From the permit processing right down to the invitations to the service, communication is a key component in any memorial service. If it does not have a full staff of professionals to handle this aspect, it may be time to consider looking elsewhere.
First Call: When contacting the funeral home, the initial call should always be to the person who has the most control over the arrangements for the memorial service: the deceased. Let them know what type of celebration you would like to have and ask if there is a specific date by which contact should be made. It is very important that the first call is to the immediate family member of the deceased since they will know more and will feel more comfortable making the first call and knowing that the entire process has been taken care of. This first call is an opportunity for them to speak with the funeral director about their concerns and to see how their wishes are being taken care of.
Second Call: When the request is made to another party, such as a minister, another administrator, a bookkeeper or even insurance adjusters, it is important to let them know the date of the service. Some funeral homes have separate receptionists to handle these calls. Having a single person in charge of handling all calls to funeral homes allows the funeral director and the funeral home’s employees to focus on the specifics of each call, allowing time to process information and to deal with a variety of needs.
This is the basic information that funeral homeowners should keep in mind when making funeral arrangements. However, there are many other questions that they should ask to make sure that the service is a smooth one. These questions may include things like, what type of music will be played, who will provide flowers, what hymn will be sung, who is planning the funeral service, what type of prayer will be said, what decorations will be placed on the hearse, etc. The more time you spend preparing for a service, the more time you have in the funeral home to relax and reflect. This is especially important in the days immediately following the death, as many people do not know how to react to the situation, but it is important to know that everyone can focus on helping the deceased instead of focusing on the past.